Word in Hand operates on a a safer spaces policy, meaning that performers are valued and event crew are looking out for you. If something's making you feel uncomfortable, please signal to us.
We have gender-neutral bathrooms and also offer tiered ticketing options. If you have specific accessibility requirements or you have some questions for us, please say hello:
The Red Rattler does not have an embedded hearing loop but we are happy to use personal hearing loop equipment, drop us a line beforehand or at the door & our organisers will sort it out.
All performances will have good stage lighting and lowered audience lights. We can save you a seat near the front if you like!
The venue is ten minutes’ walk or wheel from Sydenham station, and from Sydenham station you can also get the M30 bus to just opposite the venue. The Red Rattler is also accessible by buses that go along Victoria Road, Marrickville (423, 426, M30). There is plenty of space out front for taxis/ubers to pull in and drop people off. Parking is also available.
The venue is wheelchair accessible, with two possible entrances at the front, one via the large double doors (usually kept shut but we can open upon request) that’s completely flat, and the other via the main door which has a slope leading up to it and a slight bump at the doorway. There is a wheelchair-accessible toilet on the ground floor. The venue is a large room with lots of space to manoeuvre around. There is comfortable seating, including lounges.
This event is fragrance free. Please avoid the use of strong and/or aerosolised scents (e.g. perfume or scented lotion). There are smoking areas outside, four metres from the entrance. Please endeavour to minimise secondhand smoke exposure and try to avoid bringing ash or smoke with you into the venue.